Privacy Policy

Your privacy matters to us at draltonemedia

Last updated: January 15, 2025

This Privacy Policy is effective as of January 15, 2025
At draltonemedia, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This comprehensive privacy policy explains our practices regarding your personal information when you use our budget essentials platform and services.

1. Information We Collect

We collect information to provide better services to our users and improve our budget essentials platform. The types of information we collect include:

Personal Information You Provide

  • Name, email address, and contact information when you register or contact us
  • Financial information relevant to budget planning and expense tracking
  • Profile information you choose to share on our platform
  • Communications you send to us, including support requests and feedback
  • Payment information when you purchase our premium services

Automatically Collected Information

  • Device information including browser type, operating system, and IP address
  • Usage data such as pages visited, time spent on our platform, and feature usage
  • Location data if you've enabled location services
  • Cookies and similar tracking technologies to enhance your experience

2. How We Use Your Information

We use the information we collect for legitimate business purposes that benefit both you and our service. Here's how we use your data:

  • To provide and maintain our budget essentials platform and services
  • To personalize your experience and provide tailored financial insights
  • To communicate with you about your account, updates, and promotional offers
  • To process payments and prevent fraudulent transactions
  • To analyze usage patterns and improve our platform's functionality
  • To comply with legal obligations and protect our users' safety
  • To develop new features and enhance existing services
Important: We never sell your personal information to third parties. Your financial data is used exclusively to provide you with better budget management tools and insights.

3. Information Sharing and Disclosure

We respect your privacy and only share your information in specific, limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights, property, and safety of draltonemedia, our users, or others. This includes cooperation with law enforcement when necessary.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll notify you of any such change and the choices you have regarding your information.

4. Data Security and Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls that limit employee access to personal information
  • Secure data centers with physical and digital security measures
  • Regular backup procedures to prevent data loss
  • Incident response procedures for potential security breaches
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

5. Your Rights and Choices

You have several rights regarding your personal information. We believe in giving you control over your data:

Access and Correction

You can access, update, or correct your personal information through your account settings. If you need assistance, contact our support team at info@draltonemedia.sbs.

Data Deletion

You can request deletion of your personal information. Please note that we may retain certain information for legal compliance or legitimate business purposes.

Communication Preferences

You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

Data Portability

You can request a copy of your personal information in a structured, commonly used format. We'll provide this information within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention periods are based on:

  • The type of information and its sensitivity
  • Legal and regulatory requirements
  • Your account activity and engagement with our platform
  • Business operational needs

Generally, we retain account information for active users and for a reasonable period after account closure. Financial transaction data may be retained longer for regulatory compliance.

7. International Data Transfers

Our services are operated from Malaysia, but we may transfer your information to other countries for processing. When we do so, we ensure appropriate safeguards are in place to protect your information according to this privacy policy.

We comply with applicable data protection laws regarding international transfers and work only with service providers who demonstrate adequate data protection measures.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and login information
  • Analyze usage patterns to improve our services
  • Provide personalized content and recommendations
  • Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can remove that information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We'll notify you of any material changes through email or by posting a notice on our platform.

We encourage you to review this privacy policy periodically to stay informed about how we're protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

Contact Us About Privacy

If you have questions about this privacy policy or our data practices, please contact us:

Address: 16-21 Flexus Signature Suites, 92, Jln Kuching, 51200 Kuala Lumpur, Malaysia

Phone: +6075538001

Email: info@draltonemedia.sbs