Privacy Policy
Your privacy matters to us at draltonemedia
Last updated: January 15, 2025
1. Information We Collect
We collect information to provide better services to our users and improve our budget essentials platform. The types of information we collect include:
Personal Information You Provide
- Name, email address, and contact information when you register or contact us
- Financial information relevant to budget planning and expense tracking
- Profile information you choose to share on our platform
- Communications you send to us, including support requests and feedback
- Payment information when you purchase our premium services
Automatically Collected Information
- Device information including browser type, operating system, and IP address
- Usage data such as pages visited, time spent on our platform, and feature usage
- Location data if you've enabled location services
- Cookies and similar tracking technologies to enhance your experience
2. How We Use Your Information
We use the information we collect for legitimate business purposes that benefit both you and our service. Here's how we use your data:
- To provide and maintain our budget essentials platform and services
- To personalize your experience and provide tailored financial insights
- To communicate with you about your account, updates, and promotional offers
- To process payments and prevent fraudulent transactions
- To analyze usage patterns and improve our platform's functionality
- To comply with legal obligations and protect our users' safety
- To develop new features and enhance existing services
3. Information Sharing and Disclosure
We respect your privacy and only share your information in specific, limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Legal Requirements
We may disclose your information if required by law, legal process, or to protect the rights, property, and safety of draltonemedia, our users, or others. This includes cooperation with law enforcement when necessary.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll notify you of any such change and the choices you have regarding your information.
4. Data Security and Protection
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of sensitive data both in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls that limit employee access to personal information
- Secure data centers with physical and digital security measures
- Regular backup procedures to prevent data loss
- Incident response procedures for potential security breaches
5. Your Rights and Choices
You have several rights regarding your personal information. We believe in giving you control over your data:
Access and Correction
You can access, update, or correct your personal information through your account settings. If you need assistance, contact our support team at info@draltonemedia.sbs.
Data Deletion
You can request deletion of your personal information. Please note that we may retain certain information for legal compliance or legitimate business purposes.
Communication Preferences
You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.
Data Portability
You can request a copy of your personal information in a structured, commonly used format. We'll provide this information within a reasonable timeframe.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention periods are based on:
- The type of information and its sensitivity
- Legal and regulatory requirements
- Your account activity and engagement with our platform
- Business operational needs
Generally, we retain account information for active users and for a reasonable period after account closure. Financial transaction data may be retained longer for regulatory compliance.
7. International Data Transfers
Our services are operated from Malaysia, but we may transfer your information to other countries for processing. When we do so, we ensure appropriate safeguards are in place to protect your information according to this privacy policy.
We comply with applicable data protection laws regarding international transfers and work only with service providers who demonstrate adequate data protection measures.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and login information
- Analyze usage patterns to improve our services
- Provide personalized content and recommendations
- Ensure platform security and prevent fraud
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can remove that information.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We'll notify you of any material changes through email or by posting a notice on our platform.
We encourage you to review this privacy policy periodically to stay informed about how we're protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
Contact Us About Privacy
If you have questions about this privacy policy or our data practices, please contact us:
Address: 16-21 Flexus Signature Suites, 92, Jln Kuching, 51200 Kuala Lumpur, Malaysia
Phone: +6075538001
Email: info@draltonemedia.sbs